FAQs
Welcome to the Sarswa FAQ page. We've answered our most common questions below to make your shopping experience simple and enjoyable. If you can't find the answer you're looking for, feel free to contact our support team.
Which countries do you ship to?
Sarswa proudly ships to customers worldwide. Shipping availability may vary depending on your location and local carrier services.
How long does it take to process my order?
Estimated delivery times after your order has been processed:
RegionEstimated DeliveryUnited States3–7 Business DaysCanada5–10 Business DaysUnited Kingdom3–6 Business DaysEurope4–8 Business DaysAustralia & New Zealand5–12 Business DaysRest of the World7–20 Business Days
Please note these are estimates and may vary during holidays or due to customs delays.
Why hasn't my order arrived yet?
Delivery delays can occasionally happen because of:
- High shipping demand
- Weather conditions
- Customs inspections
- Carrier delays
- Public holidays
If your package is significantly delayed, contact us and we'll gladly assist you.
Can I track my order?
Yes. Once your order has been shipped, you'll receive an email containing your tracking number and a tracking link.